Digitally transforming Australia's largest early learning provider

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Integral, Goodstart Early Learning and Xap have been recognised as ABA100 Winners for Change Management and Digital Transformation in The Australian Business Awards 2022.

[Media release: BRISBANE, AUSTRALIA – 15 September 2022]

Goodstart Early Learning (Goodstart), Xap Technologies, and Integral have been jointly recognised as ABA100 Winners for the Change Management and Digital Transformation categories in The Australian Business Awards 2022.

The three organisations collaborated to successfully replace Goodstart’s core business technology with an industry-disrupting, richly-featured platform, leading the business and end users through a dynamic and comprehensive training and change management program.

Goodstart, with over 600 centres nationally, aimed to create a better user experience for its families and staff, and free up educators where it matters most – children’s learning and development.

Together with Goodstart, Integral and Xap have achieved Goodstart’s project vision by bringing together an all-in-one platform that is revolutionising childcare centre management software and an implementation partner who has put skin in the game to ensure a great outcome.

“This award is testament to not only having great technology (which we have in this project with Xap) but more importantly, it’s having positive far-reaching impact for our people and our purpose,” said Peter Lane, Chief Information Officer, Goodstart Early Learning.

“The most crucial requirement for implementation to follow was continuity of business during transition. Families and centres could not afford disruption, either to the day-to-day administration or, more importantly, to the care of the children. And the change needed to take place during the pandemic.”

“These awards are recognition of the innovation and dedication from the teams at Goodstart, Integral and Xap. On behalf of all three organisations, we are truly honoured to have received awards in both the Change Management and Digital Transformation categories in the Australian Business Awards 2022,” Cameron Tuesley, Integral CEO.

Commitment to quick decision-making and agility allowed for forward momentum through a multi-stream program of work, from evaluation and implementation, to phased rollouts and training and communications.

As an existing partner to Goodstart, Integral pivoted to match the new undertaking with the right skills, advice, and a challenger partnering model: contracting for outcomes. Integral ensured the transformation and adoption was delivered on time and within budget and scope, with iterative change management and metrics to understand, improve, and report on progress and success.

The selection of Xap Technologies as the winning technology solution was down to several factors. It is a single platform combining the functionality, configuration, integration, automation, and usability necessary to facilitate a stress-free family and centre experience.

“Here at Xap, we are extremely proud to have been selected as the solution partner for Goodstart moving into the future. These awards recognise the strength of the team across all three organisations in what was the largest software transformation project ever done in the Early Learning sector. We are honoured by these awards recognising this work,” said Sean Murphy, Xap Technologies.

Goodstart staff are now better enabled, families are better able to engage, data management is consistent, and the centre experience is more streamlined and automated. Family satisfaction is high and centres have saved time that is being redirected to the children in their care, delivering further on the purpose of Goodstart Early Learning: to give Australia’s children the best possible start in life.

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About Goodstart Early Learning

For 12 years Goodstart, as a not-for-profit social enterprise, has been creating positive social change by giving Australia’s children, especially our most vulnerable, the best possible start in life through access to high quality early learning.

Goodstart was founded by a partnership of four of Australia’s leading charities who recognised a child’s early years experiences had a huge influence on the rest of their lives — The Benevolent Society, The Brotherhood of St Laurence, Mission Australia, and Social Ventures Australia. Today, Goodstart is Australia’s largest provider of early learning and care and Australia’s largest non-government provider of preschool and kindergarten programs, with more than 15,000 employees, 664 early learning centres that supports more than 67,000 children from 56,000 families.

About Xap

Established in 2016, Xap is an all-in-one software platform for the Early Learning sector, catering to childcare centres, kindergartens/preschools, out of school care (OSHC) programs, and councils across Australia. Xap’s software is designed to modernise the day-to-day operations of these businesses through a modern and easy to use interface as well as advanced automation designed to save time, allowing clients to focus on their core objective of educating children. To learn more, visit https://xap.com.au/.

About Integral

Established in 2001, Integral is a strategy, brand and digital technology partner trusted by leading companies, government agencies and not-for-profits across Australia and Asia Pacific. Integral combines creativity, digital and business acumen to craft exceptional experiences and outcomes for our clients. Integral has been recognised for exceptional work across numerous industries, receiving multiple Red Hat Partner Awards, APICTA, iAwards, Oracle Excellence Awards and Australian Business Awards. Integral is defining the standard of excellence for delivering transformational change for good; attracting and enriching the world’s best talent, partners and clients. To learn more, visit https://www.integral.com.au.