Program Delivery and Change - Integral

Program Delivery and Change

Disruption is no longer an irregular occurrence. Adaptability now decides whether an organisation thrives or stagnates.

As you embark on projects and digital initiatives, you need to be prepared to rethink how your systems, workforce and processes will operate effectively into the future. Integral augments your program and project delivery with outcome based teams as well as placement of specialist contingent labour.

Read more

At Integral, we work with you to effectively manage the business impacts of transformation and change. 

We gather and analyse insights, establish practical frameworks and approaches, guide your stakeholders through change with effective communications, and assemble and coach adaptable teams within your organisation to equip you for disruption in the future. 


Our iterative approach to implementing and managing all aspect of change helps ensure that your programs and projects are set up to succeed, are aligned with your business strategy, and deliver greater value to your customers. 

Program management office

Establishing a program of work? Integral’s experienced program and transformation specialists can lead the establishment and operation of your Project Management Office. The Project Management Institute defines the PMO as “an organisational structure that may be used to standardise the portfolio, program, or project-related governance processes and facilitate the sharing of resources, methodologies, tools, and techniques”. At Integral, we recognise the strategic importance of the PMO. It is a key factor in the success of your transformation program and in improving your ability to deliver projects that bring value to the organisation.

Change management

Successful projects are driven by people, not technology, and a clear change and communication strategy can mean the difference between success and failure. Our change management experts are experienced in defining the change and program structure, building a team of champions for change, aligning with the organisation’s strategy, vision, and culture and - critically - establishing metrics to track success and adapt where necessary. 

Project management

Our consultants are certified in best practice methodologies, frameworks, and ways of working (MSP, ITIL, PMP, Prince2, PMBOK, BABOK, Prosci, and Agile), and bring with them over two decades of experience in helping clients deliver successful project outcomes through our pragmatic and practical approach. Our project delivery services include business analysis, Program/Project Management, PMO establishment and operation, project health checks and rescue, resource planning, Agile coaching, iteration, and Scrum management.  

Testing and quality assurance

Critical to the success of digital technology initiatives is ensuring issues are found and fixed early and often. Our specialists work with you to define Quality Standards, Test Strategies, and Planning, leading your teams to deliver your vision with continuous improvement and monitoring. Our 20-year+ delivery experience provides us with a unique perspective and ability to deliver in complex scenarios. We help automate your testing to get the benefits of continuous, automated quality control, and enable real Continuous Integration (CI) / Continuous Delivery (CD).

Integration centres of excellence

Establishing Centres of Excellence (COE) in your organisation is an effective way of bringing together highly-skilled people to share best practices and disseminate knowledge across your organisation. A well established and run COE will optimise your investment in new technologies, methodologies, and ways of working. It leads to continuous improvements in quality of products and services, resource utilisation, knowledge transfer, and upskilling with an expert body that works across business units, services or product lines. At Integral, our team of experienced digital, strategy, program, and experience consultants can work with you to establish your COE.

Business analysis

Our specialist Business Analysts work with you to translate your business needs into world-class business, customer experience, and technology solutions.  

Contingent labour

Integral has a trusted, high-quality community of associates available for long-term or short-term assignments. Built up over our 23+ years of operation we can help you ramp up your teams with fast and flexible labour hire solutions. With associates who have skills across the spectrum of Integral's capabilities we can tailor a contingent solution that provides you the skills that you need, within the timeframe and budget that works for you.